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11. Monthly Autopay

    Created On: 03/20/2026 in Payments and Payoffs
    What is autopay? Autopay, meaning recurring monthly ACH drafts, allows you to pay your loan automatically each month from your checking or savings account. You may also opt for budget drafts if you would like to split your monthly payment into tw...

12. Paperless Statements

    Created On: 03/20/2026 in Payments and Payoffs
    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You wil...

13. Homeowner's/Hazard Insurance

    Created On: 03/20/2026 in Escrow, Tax & Insurance
    I have a new homeowners insurance policy. Do I need to send it to you? Yes, you need to inform us of any changes in your insurance policy. You can send your new policy to us online at . It's quick and easy! Alternatively, you can fax the poli...

14. Shortage

    Created On: 03/20/2026 in Escrow Statement FAQs
    What is an escrow shortage? All escrow accounts have a minimum required balance , which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is...

15. Keeping Track of Your Escrow Activity

    Created On: 03/20/2026 in Escrow Statement FAQs
    How can I see my escrow account activity? As your mortgage partner, we strive to make it easy to view and understand your escrow activity. We provide 24/7 access to track your escrow balance, deposits, and disbursements online, plus other easy ...

16. Contact Us

    Created On: 03/20/2026

17. Newly Closed Loans

    Created On: 03/20/2026

18. Online Access

    Created On: 03/20/2026

19. Payments and Payoffs

    Created On: 03/20/2026

20. Escrow, Tax & Insurance

    Created On: 03/20/2026

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